The Difference in Luxury Towels

The Difference in Luxury Towels

The following article covers a topic that has recently moved to center stage--at least it seems that way. If you've been thinking you need to know more about it, here's your opportunity.

Are you a person that pays attention to small details; things that may seem unimportant or unnoticed? I am that kind of person. I like to make sure that small details are not over looked. I think this is why I have been successful in the hospitality industry. I started in the industry as the front desk clerk in a small seaside hotel in the town that I grew up in. This was my summer job when I was in high school. The couple that owned the hotel were sticklers for details. The desk area always needed to be tidy and clean. There were always new magazines in the lobby area as well as ice water and fresh fruit for the guests. Each guest was to be greeted warmly and if at all possible called by name. This personal service made people feel cared for and welcomed.

This seaside hotel was quite small and did not have a great deal of amenities, yet the rooms were always booked, and usually with repeat customers. There are many hotels in the area so it was important for the owners to compete with the large hotels that had a great deal of amenities. They found personal service and attention to detail was what people were looking for. Each of the rooms had luxury towels and bath soaps. There were fresh flowers in the rooms as well as a dish of candies. These small touches cost money, but the customers appreciated the gestures.

See how much you can learn about Luxury Towels when you take a little time to read a well-researched article? Don't miss out on the rest of this great information.

Many hotels do not use luxury towels because they fear that the people will steal them. They also feel that the small details are not important to the customer. One of the maids told me that she knows that the customers appreciate the small extras, because they tip higher. She had been a maid at a different hotel in the town. That hotel was newer and had more amenities. It also cost more. She said that the towels were old and thin, and the lobby area was cold and unwelcoming. At the other hotel the guests did not take care of the rooms. They would throw the towels on the floor and tracked dirt and sand into the rooms. At this small hotel people took care of the rooms because the owners did. The luxury towels were hung on the towel racks and the rooms were straightened when the guests left. Also her tips were almost triple in size, even though the clientele appeared to be less affluent.

The lessons regarding hospitality and attention to detail that I learned at this hotel have stayed with me through my career as well as in my home life. I buy luxury towels and good soaps for my family and guests. I always make sure that people feel welcomed and at home whether they are visiting for an hour or a weekend. I think the details make all the difference.

There's a lot to understand about Luxury Towels. We were able to provide you with some of the facts above, but there is still plenty more to write about in subsequent articles.

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